Privacy Policy

Introduction

At WonderOrient, accessible from https://wonderorient.com/, we prioritize your privacy. This Privacy Policy describes how we collect, use, and protect your personal information. By using our website, you agree to the terms outlined here.

Information We Collect

We collect personal information you provide directly (such as your name, email, address, and payment details) when making purchases or creating an account. We may also collect device information (such as your IP address and browser details) automatically through cookies and similar technologies.

How We Use Your Information

Your personal information is used to process orders, provide customer support, and enhance your shopping experience. We may also use your data for marketing purposes, including tailored recommendations or promotional content, if you consent to receive these communications.

Sharing Your Information

We may share your personal information with trusted third-party service providers (such as payment processors and shipping companies) solely for the purposes of fulfilling your orders. These providers are required to handle your information securely and only for the necessary purposes.

Security Measures

We implement industry-standard security measures to protect your data, including:

Data Encryption: Information transmitted on our website is encrypted via SSL protocols to ensure secure transfer.

Access Control: Only authorized personnel have access to your personal data, restricted to those who require it to perform their duties.

Regular Security Audits: We routinely review and enhance our security protocols to prevent potential vulnerabilities.

While we strive to protect your data, please understand that no security measure is infallible. Contact us immediately if you suspect any security breach.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, or business requirements. For example:

Order Information: Retained for customer service, warranty, and legal obligations.

Account Information: Retained as long as your account remains active. Upon account deletion, we will either anonymize or securely delete your data.

Other Data: Unnecessary personal data will be deleted or anonymized to protect your privacy.

International Data Transfers

As an international service, your information may be transferred and stored outside your home country, including Hong Kong and other regions where WonderOrient operates. We take necessary steps to ensure your data is protected during these transfers, complying with applicable data protection laws. Using our website implies your consent to these cross-border data transfers.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. If you would like to exercise these rights, please contact us via the details provided below.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technologies, or legal requirements. We encourage you to review this policy periodically.

Contact Us

For inquiries, concerns, or to exercise your privacy rights, please contact us at:
Email: wonderorientltd@gmail.com
Address: WonderOrient, Hong Kong